Privacy Policy

Effective Date: July 17, 2025

At Prime Gate Choco, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase from https://primegatechoco.com.

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🔐 Information We Collect

When you use our website or place an order, we may collect:

• Personal Information – Name, email address, phone number, shipping/billing address

• Order Information – Products purchased, order date, payment details

• Technical Information – IP address, browser type, device, and usage data

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📦 How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Provide order and shipping updates

• Improve your shopping experience

• Respond to inquiries and customer service requests

• Send promotional emails (only if you opt in)

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🤝 Information Sharing

We do not sell or rent your personal data. Your information may be shared only with:

• Payment gateways for transaction processing

• Shipping partners for order delivery

• Government authorities, only if required by law

All third-party services are required to protect your data and comply with privacy laws.

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🔒 Data Security

We use SSL encryption and secure servers to protect your data. While we take all reasonable precautions, no system is 100% immune to breaches. We recommend using strong passwords and safeguarding your login details.

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🍪 Cookies

Our website uses cookies to provide a better browsing and shopping experience. You can manage cookie preferences in your browser settings. By using our site, you agree to our use of cookies.

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📧 Your Privacy Rights

You have the right to:

• View or request a copy of your personal information

• Correct or update your personal data

• Request deletion of your information (subject to legal retention requirements)

• Unsubscribe from marketing emails at any time

To make a privacy-related request, email us at info@primegatechoco.com.

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🔄 Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Please check this page periodically.

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📞 Contact Us

If you have any questions about this policy or your data, contact:

Prime Gate Choco
Email: info@primegatechoco.com
Phone: +971 55 562 6703
Dubai, United Arab Emirates