Terms of Service

Effective Date: July 17, 2025

Welcome to Prime Gate Choco. By using our website https://primegatechoco.com, you agree to the terms and conditions outlined below. Please read them carefully before making any purchases or interacting with our content.

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1. General

By accessing or using our website, you agree to comply with these Terms of Service and all applicable laws. If you do not agree, please do not use the website.

We reserve the right to update or modify these terms at any time. Any changes will be posted on this page with the updated effective date.

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2. Use of Website

You may browse and make purchases from this website for personal, non-commercial use only. You agree not to misuse the website or attempt to interfere with its operation.

You must be at least 18 years old or have permission from a legal guardian to make purchases.

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3. Products and Orders

• All products are subject to availability.

• We reserve the right to cancel or limit orders at our discretion.

• Prices are listed in AED and may change without prior notice.

• We reserve the right to refuse or cancel orders suspected to be fraudulent or harmful to our business.

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4. Payment

All payments must be made in full at checkout using the accepted payment methods. Payment gateways used on our website are secure and comply with international standards.

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5. Shipping & Delivery

Shipping times and fees are provided on our Shipping Policy page. We are not responsible for delays caused by third-party couriers, customs, or incorrect address details provided by customers.

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6. Refund & Returns

Please refer to our Refund & Return Policy for information regarding eligible refunds. Due to the perishable nature of our products, returns are not accepted unless the product arrives damaged or incorrect.

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7. Intellectual Property

All content on this site—including logos, images, text, designs, and product names—is the property of Prime Gate Choco and may not be copied, reproduced, or distributed without our written consent.

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8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

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9. Limitation of Liability

Prime Gate Choco will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or products purchased through it.

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10. Governing Law

These Terms of Service are governed by and construed under the laws of the United Arab Emirates. Any disputes will be handled in accordance with UAE law.

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📩 Contact Us

For questions or concerns regarding these terms, contact us at:

Email: info@primegatechoco.com
Phone: +971 55 562 6703
Business Name: Prime Gate Choco
Location: Dubai, United Arab Emirates